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Bet-at-home
While our site focuses on the Asian betting establishments, there are plenty of European bookmakers that get a share of the market. Bet-at-home may not be among the top 10 of the list, however, it is a worthy alternative offered by the best betting agents. This is according to the results of our review of the services that they offer.
The headquarters with the administrative part of the enterprise are now located in Düsseldorf, Germany. The offices at Linz house the technical and development department. While their subsidiary in Malta is responsible for acquiring all the licenses (there is a separate one for each branch of the services) pertaining to their international operations. A separate general license allows them to provide services in Germany.
Bet-at-home
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Software & Games
BET-AT-HOME
History and facts
Franz Ömer and Jochen Dickinger founded the company in 1999 in the city of Wels in Austria. Their site however, did not go online until March 2000. Initially, the scope of operations was limited exclusively to online sports betting. The launching of the livescore service and the addition of a new online casino led to the redesigning of the web page twice: in 2002 and 2005, respectively. 2006, 2008 and 2009 saw further expansions. This was through the additions of a poker platform, casino games, and a broader product range.
The growth of this Austrian bookmaker, the introduction of its shares into the stock exchange, and the rapid increase of its revenues made it an attractive prospect for investment. In April 2009, the French group Betclic Everest Group SAS, which focuses on companies of increased growth, acquired 53.9% of the shares under a long-term approach. The group consists of the Société des Bains de Mer, based in Monaco, and Stéphane Courbit’s LOV Group, holding equal stakes.
The original management held just 1% of the stock, while both original founders retired from the project. Thus, leaving the position of the owner open for Marco Falchetto. The first one to leave in 2012 was Dickinger (replaced initially by Michael Quatember, who also left in 2022). The remaining 45.1% of the shares, comprises a free float that changes hands, while bet-at-home employs 109 personnel. They are the people developing the products that led to the 53.5-million-dollar revenue of 2022.
bet-at-home
Betclic
Every Matrix
Betting options and markets available
Through all the changes over the years, now gamblers can enjoy traditional betting. Sports like football, basketball, tennis, cricket, and other sports are available on the platform. The standard markets are available, along with many sport-specific events. Some types of bets that you can find are 1X2, Handicaps, Over/Under, Odd/Even, Double Chance, Half time/Full time, Correct Score, and others. Besides, the Sportsbook section can offer up to a million total events. 206,000 of them live in a total of 50 different sports per year.
The casino line that this bookmaker from Austria presents includes all of the popular table and live dealer games. Along with a number of online slot machines. Especially these last ones, as of 2023, come through the cooperation with the well-known game provider EveryMatrix. Users can also find titles from NetEnt, Microgaming, and Evolution Gaming. It’s an ample selection that the usual adolescent users find quite adequate and diverting (actually, the feedback on this is that they want the updated versions of the games they find online, however, the general consensus of opinion is that the catalogue is satisfactory).
BET-AT-HOME'S
focus on e-sports
It’s time now to discuss the company’s decision to turn its attention to e-sports. The mainstream titles of League of Legends, Counter-Strike: Global Offensive, and Dota 2, along with lesser-known games like Rainbow Six Siege, King of Glory, and others, address the needs of both the younger generations and the more experienced advanced gamers.
It would be interesting to discuss the markets for this section of the services, as some of them are still not known by the general public. They include the standard match winner, map winner, and handicaps options, while selections like first blood, total kills, and round handicap are quite new to this venture. Those who have made it their profession to make a living out of this enterprise will find this set quite complete.
Perhaps in the future, bet-at-home will consider adding markets on the performances of players by position (for example, ADC, Top Lane, Mid Lane, Jungle, and Support in the League Championship Series) and how they helped their team or not.
The additional step that bet-at-home took in reference to the world of virtual gaming is to add live streaming of most popular events like the LOL World Championship, of the International Dota 2 Championship. Additionally, there are pre-match analyses and in-play betting options for these tournaments. They have recognized the value of this new venture, and they are doing everything they can to become the lead providers.
Bonuses, promotions and user experience
The free bet offer stands out from the policies of this Austrian bookmaker. New users get to place their first wager without risking any money. On other incentives, the company offers a welcome bonus for first-time clients and cashbacks all across the board. There are reload bonuses for the casino games, while, especially for the e-sports section, there are free bets for selected events and seasonal promotions. Existing customers receive loyalty points as a reward for their continued business. They can exchange those points for free bets or other awards.
The design of the page is quite easily navigable, while the user interface is self-explanatory. However, in order to acquire access, potential customers need to pass through a rather stringent account verification process. And this is one of the disadvantages that we can pinpoint. The reason that there can be delays in reviewing the petition for an account, is the absolute adherence of the operators to the rules for money laundering and fraudulent activities. We agree on the compliance, but we believe that the process could be handled quite a bit faster.
How to fund a Bet-at-home account
Customer support
One of the main reasons that people choose a bookmaker to trust is the knowledge that when they have a question, or a problem, or any other issue that needs a resolution, there will be someone on the other side to supply the response or the solution. On this aspect, there is a chat function on the site where employees talk to the clients, while there is always an email to use.
According to the feedback that we have found, there are no major or minor problems to report. In general, the comments refer to pretty knowledgeable representatives that more or less cover all needs. There is, of course, the occasional failure, but, since nothing is perfect, it is to be expected that some problems may not be possible to get resolved.
Gambling risks awareness
Most gambling sites tend to scale down the problem that occurs when the need to gamble becomes an insatiable obsession. A serious condition that has cost both property and lives. In keeping with the requirements of their licensing, they do publish a warning, some telephone numbers to call for support, and a way to limit the usage of the site. Not this bookmaker from Austria. Apart from all of the above, there is a full range of tools to use:
Self-Assessment Test
It helps users determine if they indeed have a gambling problem. The test asks a series of questions related to their habits and provides advice and resources based on the user's responses.
Deposit Limits
Bet-at-home allows users to set deposit limits on their accounts to help them control their exposure. Users can set daily, weekly, or monthly limits. The software will not allow them to go over them.
Session Time Limits
Users can set a time limit for their betting or casino sessions. The site will log them out after the preset time has elapsed.
Self-Exclusion
The Austrian bookmaker provides a self-exclusion option for users who want to take a break. Users can choose a denial of access for a set period, ranging from one day to six months, or permanently. During this period, they will not be allowed to access their accounts or place bets.
Reality Check
A feature that reminds users of their betting or casino activity at set intervals. Users can set the frequency of the reminders.
So, Bet-at-home, good or bad?
During our research, we did not come across serious complaints that accuse the Austrian bookmaker for unreliability, untrustworthiness, or fraudulent practices. This fact alone is quite indicative that if someone is looking for access to a sportsbook or an exchange via agent, it’s a rather worthy addition to any portfolio. A package that contains an adequate set of selections for sports betting, enough casino and casino games to satisfy all needs, and a focus on the requirements of the new generation for e-sports is quite alluring.
Unique Features
Extensive Esports Coverage and Odds
User-Friendly Platform
Wide Range of Payment Methods